Social media is one of the richest sources of customer insight — and one of the most difficult to manage.
Messages are:
GEODI solves this challenge with semantic search and automated content understanding.
Let’s consider a consumer goods company receiving product complaints via social media.
GEODI:
No manual reading.
No keyword dependency.
No delays.
GEODI’s semantic capability works across all data sources:
All channels are consolidated into a single searchable environment — simplifying and accelerating business processes.
Understanding content is only the first step.
GEODI’s analytical dashboards show:
This transforms customer interaction into measurable, actionable intelligence.
If a message contains:
GEODI extracts the geographic information and places it on the map.
This capability is especially valuable for:
With GEODI, social media is no longer just a communication channel —
it becomes a structured, searchable, and actionable data source for:
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