Professional Services

Professional Services; provides ATM cleaning services to major banks of Turkey

The cleaning and disinfection of ATMs which we use extensively are very important as we have understood more during the pandemic.

Periodic disinfection of ATM devices of large and widespread banks such as Ziraat Bank, Halkbank, and Vakıflar Bank, each of which has thousands of ATMs throughout the country, is a serious operation carried out by hundreds of personnel.

Professional Services chose Mobidi for monitoring and reporting these operations, and for detecting possible problems.

Summary information of hundreds of records made every day with the dashboard capability of Mobidi Office; User, bank, and city-based analysis can be displayed in graphical and pivot tables. With the map interface of the Mobidi Office, the location of the transaction can be displayed, the work of the teams can be examined regionally and performance analysis can be made.

By accessing the Mobidi Office, authorized personnel in banks can only monitor the work done on their ATMs and receive reports thanks to the authorization capabilities of MOBIDI,

Professional Services increase the quality of service with MOBIDI, reduced the workforce needed to follow up business processes and thus their costs.